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Gaborone & Francistown Office
Gaborone Office Plot 168, Unit 4, Gaborone International Commerce Park -------------------------------------------------------------- Francistown Office Plot 488/490 Haskins Building, Blue Jacket Street --------------------------------------------------------------
Call: (+267) 393-3779
Make Free Consultation
Monday To Friday
08:00 AM - 5:00 PM Saturday, Sunday & Public Holidays: CLOSED
Why You Should Choose Our Bronze Level SLA
Up to 5 desktop sets (PC, monitor, mouse, keyboard, small printer, UPS) and mobile devices
Offers a fundamental IT support package ideal for smaller operations or those with minimal IT needs. It includes essential services for hardware and software management and basic support, focusing on cost-effective solutions.
- Maintain and manage hardware inventory for basic IT infrastructure.
- Ensure software license compliance.
- Provide on-site support for essential hardware issues.
- Offer basic user training and remote support.
- Maintain documentation for efficient issue resolution.
- One on-site visit per month
- One remote support session per workstation per month
- Hardware Inventory and Management
- Software License Management
- On-Site Support: Basic hardware issues
- User Training and Support
- Remote Support for End Users
- Documentation and Knowledge Base